How do you handle negative feedback? It is easy to take a negative attitude about it. Instead, learn here how to deal with negative comments made to you or about your company in the best way. Remember, it is important to respond, but knowing what to say can be difficult. There are many things you should take into account. Are you timely, calm… Do you apologize, say thank you… Customer service in this industry is very important; learn from an expert how to handle negatives in a positive way.
Read MoreNo matter how big you are or how loyal your consumers are, you constantly have to work to nurture those relationships and have continued growth. Planning is critical. What should you be looking for and what you can be doing to keep your customers coming back.
Read MoreFacebook is by far the most widely used form of Social Media on the planet. What does that mean for you and your business? As a business you will want to set-up a business page, which is different from your personal profile. Learn six of the top reasons why and how to use a business page on Facebook. Marketing expert, Pam, also shares some of her personal Facebook rules that she uses every day.
Read MoreFor the record, marketing is a vital element of success for any business; it is an investment in your future. Find great tips on planning events, email campaigns and newsletters for the next year. Then something just emerging, “Tags” – what are “tags” and why do I need to know about them? You will want to start adding “tags” to everything you do.
Read MoreNo matter the size of your company, these tips will help you improve your business. Marketing expert, Pam Greiner, will show you how an hour here, an hour there can make a big difference. Take a look at seven different areas, that if you spend just a small amount of time on – will increase your sales and much more.
Read MoreDeveloping a marketing plan should be a major focus this time of year. Your marketing and sales techniques may need a change. Expert Pam Greiner will give you a fresh approach to how you promote your business, the services you offer, and a new understanding of your customers.
Read MoreAn in-depth review of how important your website content is. Includes a summary of dos and don’t that you want to do for e-mail campaigns, social media and websites. What is an SEO? Update, update, update your site with quality content correctly.
Read MoreHow-to write an effective e-mail campaign. Marketing expert shares critical dos and don’ts, including important aspects such as the importance of “opt-outs,” a catchy subject line, professional appearance, testing, links, list management and more. Successful email campaigns are a challenge; learn how to do it right.
Read MoreMarketing expert Pam Greiner shares with you several important Do’s and Don’ts of Advertising–like not using the font papyrus or going overboard with content. When you are ready to start designing your ad, follow these eight critical points. And the old rule “KISS” (Keep it Simple Stupid) may be the best rule of all.
Read MoreHere are reminders of simple things that your Mom taught, such as “don’t interrupt.” With the start of a new year, it’s time to revisit the top 10 rules of communication. Included are tips on how to strengthen your Professional Image and how the industry can work together better in 2010.
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