EHEIM and COBALT have created a new partnership for distribution and support for North America that launched September 1, 2016. In the new partnership, EHEIM will handle direct trade distribution with North American customers direct from their European off
ices with sales support from Cobalt International’s new division Ultra Distribution Services. Ultra Distribution Services will now handle phone consumer support, parts sales and all warranty processes for the North America.
We wish to extend our deepest thanks and appreciation for all our partners, pet dealers and hobbyists who have enjoyed EHEIM products over the last 40 years, and we look to an exciting future with our new partnership with Cobalt International.
The new North American Consumer Support contact information:
Spare parts website:
EHEIM Aquatics Service Center
628 Wilkerson Road
Rock Hill, SC 29730