Erik Tate operates The Water Garden, LLC. The company was started in 1987 by his parents, Randall & Karen. Having grown up in the pond industry, a passion for water gardening became ingrained in who Erik is. Based in Chattanooga, TN, The Water Garden is a distributor of quality pond supplies.

PONDer This: Pump Up the Customer Satisfaction

By Erik Tate / July 1, 2013 / 0 Comments

Pumps: they are the heart of the pond. But when a pump fails it can mean many things. Filters may suffer and fish may die. At the very least, your customer is inconvenienced. The majority of customers understand that a pump, like most anything else, will not last forever and they generally don’t expect it […]

Read More

PONDER This: Project Complete, does your customer know what to do next?

By Erik Tate / May 1, 2013 / 0 Comments

We have some seriously talented pond builders in our industry. Much of the work you guys do is amazing and sets you apart as true artisans. This sets a fantastic groundwork for a happy customer. And, as the focus of this column continues to suggest, happy customers are the key to a thriving business as […]

Read More

PONDer This! – Back to Life

By Erik Tate / March 1, 2013 / 0 Comments

Back to Life. The decline of pond keeping, and how to bring it back.

Read More

The Key to Any Good Pond is its Filter System

By Erik Tate / July 1, 2010 / 0 Comments

There are many choices when it comes to filters. Here is a road map to help you decide what kind of system to consider, depending on what you are building, your customer’s circumstances, and preferences. Is one type enough or do you need more than one filter style to do the job?

Read More
Scroll to Top